Terms and Conditions

Effective Date: May 18, 2021

This Payment Terms and Conditions (PTC) sets forth the terms and conditions under which the services provided through www.bekokoro.com and offered by Kokoro Beratungsgesellschaft mbH (“us”, “we” or the “company”) are to be paid and invoiced.

Kokoro Beratungsgesellschaft mbH is a German entity with registered address at Wolfswerder 58, 14532 Kleinmachnow, Germany with the tax identification number DE321408911, company identification number HRB 31397 and registered at Commercial Registry in Potsdam, Brandenburg in Germany.

You may contact us by sending an email to info[at]bekokoro.com.

1. General

We reserve at any time the right to require payment of fees for certain or all Services. You shall pay all applicable fees, as described on the Site and in our Offers, in connection with those of our Services selected by you. We reserve the right to change the price and to institute new charges at any time upon notice to you (i.e. on the website and/or by email).

By continuing to use or access the Services after such changes come into effect, you agree to be bound by the new or increased charges.

Any fees paid hereunder are non-refundable.

Subject to applicable legal requirements, failure to pay fees may result in the suspension or termination of your business relationship and/or your Account, as this term is further described in the Service Terms and Conditions, and may further result in a loss of your data associated with the use of the Services.

2. Price

The prices for the Services include VAT and any other taxes, as applicable. VAT is the value added tax that must be applied to the Services sold within the European Union (EU). If you are located within Germany territory, VAT must be paid in all cases. If you are located within the EU and you have received a VAT number issued by a member State of the European Union, you may use your VAT number when making payment and, thus, you may be exempted from paying VAT.

3. Payment

Payment of the Services is to be made by bank transfer. Payments are processed by means of a third party, which is by the Finnish Financial Supervisory Authority (FIN-FSA) and the German Federal Financial Supervisory Authority BaFin (only applicable to customers with DE accounts).

4. Invoicing and reimbursements

The Services are invoiced in advance, with monthly or annual frequency, depending on the period contracted. You expressly authorise us to issue (electronic) invoices for the Services, that will be sent to the email address you provided when signing the contract.

Fees are nonrefundable. We will not refund any amount nor grant any credit for contracts that are cancelled before reaching their end date.

5. Prevalence

These Payment Terms and Conditions might be drafted both in plain and legal versions. In case of any discrepancies, the legal version included herein shall prevail and take precedence with respect to the plain version.